Privacy Policy for MoneyAnna

Welcome to MoneyAnna, operated by S9 Fintech Private Limited and its affiliates (“MoneyAnna,” “we,” “our,” or “us”). This Privacy Policy (“Policy”) explains how we collect, use, and protect your information when you use our services or access our App. By accessing or using MoneyAnna, you agree to the terms outlined in this Policy. If you disagree with any part of this Policy, please do not use our services or access our App.

Personal Information Collection

a. Information You Voluntarily Provide

We may collect personal information you voluntarily provide, including your name, contact details, financial information, identification documents, and other relevant data necessary to provide financial services. This information is used to facilitate transactions, prevent fraud, and comply with regulatory requirements.

b. Information We Automatically Collect

We may automatically collect certain information when you use our App, including IP address, browser type, operating system, device details, and other browsing data. This data helps us analyze trends, administer the App, track user movements, and gather aggregate demographic information.

c. Use of Cookies and Similar Technologies

MoneyAnna uses cookies and similar technologies to enhance user experience, remember preferences, and provide personalized content. By using the App, you consent to the use of these technologies.

Protection of Personal Information

We employ industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, absolute security cannot be guaranteed.

Use of Personal Information

Your personal information is used for:

• Providing and improving financial services including mutual fund transactions
• Operating and enhancing the platform
• Customer support and resolving issues
• Communication via phone, WhatsApp, SMS, email, or third-party channels for appointments, feedback, payment reminders, and security alerts
• Marketing and promotional communications (with your consent)
• Compliance with regulatory requirements such as KYC verification
• Analyzing data to introduce new services and features
• Preventing fraud, illegal activities, and violations of terms
• Administering agreements and business operations
• Sharing with business partners to provide specific services you request
• Data transfer in case of company mergers or reorganization

Sharing of Information

Your data may be shared with:

• Affiliates, service providers, and business partners for service delivery, support, marketing, and analytics
• Legal authorities as required by law or to protect rights and property
• Third parties only with your consent or as stated above

Third-Party Links

Our App may contain links to third-party sites not controlled by us. We are not responsible for their content or privacy practices and encourage you to review their privacy policies.

Data Storage and Retention

We retain your personal data only as necessary to fulfill service purposes or legal requirements and will securely delete or anonymize it thereafter. Communications records (calls, orders, feedback) may also be stored confidentially and used for service improvement.

Accuracy and Correction

You are responsible for providing accurate and updated information. You can update or correct your personal data via your account settings or by contacting 

reach@moneyanna.com

. We reserve the right to discontinue services if provided data is false or incomplete.

Account Deletion

If you would like to delete your MoneyAnna account and associated personal data, you can submit a request by emailing reach@s9fintech.com from your registered email address. Please include your full name and registered mobile number in the email so that we can verify your identity and process your request.

Policy Updates

We may update this Privacy Policy periodically. Updates will be communicated via registered email or App notifications. Continued use implies acceptance of the revised Policy.

Limitation of Liability

MoneyAnna and its affiliates are not liable for indirect, incidental, or consequential damages related to the use of the App or services. You agree to indemnify us against claims arising from your use.

Governing Law and Jurisdiction

This Policy is governed by Indian law. Disputes will be resolved in courts located in Mumbai, Maharashtra.

Contact Us

For questions or concerns about this Policy, please contact us at 

reach@s9fintech.com